Have a question about your order or custom sweet mixes? We're here to help!
Customer Support Email: [email protected]
Response Time: 24–48 working hours (Mon–Fri)
Tip for faster support: When emailing about an existing order, please include your full name, order number, and delivery postcode.
Orders are dispatched within 2 working days via Royal Mail. You will receive a tracking link via email as soon as your parcel is on its way.
Because custom orders enter preparation quickly, please email us as soon as possible if you need to adjust your mix preferences. We will do our best to accommodate changes before dispatch.
We operate a nut-free facility, but our products are packed in an environment handling wheat, gluten, milk, soy, and sulphites. Check our Allergen Information section on the homepage for details.